EEMO.AI Referral Program Policy

1. Introduction

This Referral Program Policy ("Policy") sets forth the terms and conditions governing the EEMO.AI ("Platform") referral program ("Program"). The Program is operated by EEMO.AI, a product of EMO ("Company," "we," "us," or "our"). Participation in the Program is subject to this Policy, the EEMO.AI Terms & Conditions, and any other policies or guidelines published by the Company.

2. Eligibility

  • Referrers and referees must be legal residents of countries where EEMO.AI services are available.
  • Participants must be at least 18 years of age or the age of majority in their jurisdiction, whichever is higher.
  • Employees, officers, directors, and agents of the Company and their immediate family members are not eligible to participate.

3. Definitions

  • Referrer: An existing EEMO.AI user who shares a unique referral link or code with potential new users.
  • Referee: A new user who signs up for EEMO.AI using a valid referral link or code provided by a Referrer.
  • Referral Link/Code: A unique URL or alphanumeric code assigned to each Referrer, used to track successful referrals.
  • Qualifying Action: A specific action required by the Referee (e.g., account registration, first wallet top-up, or initial transaction) that triggers a referral reward.

4. How the Program Works

  1. Obtaining a Referral Link/Code: Eligible Referrers can access their unique referral link or code via their EEMO.AI dashboard or mobile app.
  2. Sharing the Link/Code: Referrers may share their referral link/code with potential Referees through email, social media, messaging apps, or other channels, subject to anti-spam laws and the Platform’s Acceptable Use Policy.
  3. Referee Registration: The Referee must click the referral link or enter the referral code during account registration on EEMO.AI.
  4. Qualifying Action: The Referee must complete the required Qualifying Action, as specified by the Company.
  5. Reward Issuance: Upon successful completion, both the Referrer and Referee receive the predetermined reward.

5. Referral Rewards

  • Referrer Reward: X credits in EEMO.AI Wallet for each Referee who completes the Qualifying Action.
  • Referee Reward: X credits in EEMO.AI Wallet upon completing the Qualifying Action.
  • Rewards are subject to a monthly cap of X per Referrer, unless otherwise agreed in writing.
  • Reward credits will appear in the EEMO.AI Wallet within seven (7) business days after verification.

6. Reward Redemption

  • Credits can be used toward any paid service on EEMO.AI, including top-ups, subscriptions, or bookings.
  • Credits have no cash value and are non-transferable.
  • Credits expire 90 days after issuance if not redeemed.

7. Fraud Prevention and Disqualification

  • We may withhold or revoke rewards if referrals are found to be fraudulent or in bad faith.
  • The Company may audit and reverse any credits suspected of abuse or policy violations.
  • Attempts to gain rewards ineligible ways may result in account suspension or termination.

8. Modification and Termination

  • The Company may modify, suspend, or terminate the Program or this Policy at any time.
  • Upon termination, all unpaid rewards will be forfeited unless required otherwise by law.

9. Privacy and Data Use

  • Participation requires sharing personal data like names, emails, and referral codes.
  • We process personal data per the EEMO.AI Privacy Policy.
  • Referrers must obtain Referee consent before sharing data.

10. Limitation of Liability

  • Except where prohibited by law, our total liability under this Program will not exceed the total value of rewards granted.

11. Governing Law and Dispute Resolution

  • This Policy and related disputes are governed by the laws specified in the EEMO.AI Terms & Conditions, including dispute resolution procedures.

12. Contact

For questions or assistance, please contact EEMO.AI customer support at support@eemo.ai or use the in-app Help Center.

Effective Date: May 1, 2025

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