Legal
Privacy Policy
Effective Date: 01 May 2026. This Privacy Policy explains how eEMO.Ai collects, uses, and protects personal data.
Introduction
This Privacy Policy explains how eEMO.Ai collects, uses, and protects personal data.
Data Collected
- Name, email, phone - Location and usage data - Transaction records
Purpose of Data
- Provide services - Fraud prevention - Improve platform performance
Data Sharing
- Payment providers - Logistics/courier services - AI and analytics services
Data Security
- Encryption - Access control - Secure infrastructure (GCP)
User Rights
- Access data - Request correction - Request deletion (subject to legal limits)
Cookies
Used for session management and performance tracking.
Data Retention
- Legal requirements - Operational needs
Cross-Border Data
Data may be stored or processed outside Zambia where required for service delivery.
Breach Response
Users will be notified of major breaches where required by law.
Children's Data
Platform does not knowingly collect data from minors without consent.
Governing Law
This policy complies with Zambian law and ZICTA guidelines.
Updates
Policy may be updated periodically.